Privacy Policy

1. Who We Are

GeraPrompts is operated by Gera Services (registered in England and Wales). Contact: privacy@gera.services.

2. Data We Collect

• Account data: name, email address, password (hashed).
• Transaction data: purchase history, payout records.
• Usage data: pages visited, search queries, device/browser type.
• Communications: support messages and emails.

3. How We Use Your Data

• To provide and improve the GeraPrompts service.
• To process payments and payouts.
• To send transactional emails (receipts, notifications).
• To comply with legal obligations.

4. Legal Basis (GDPR)

We process your data on the basis of contractual necessity, legitimate interests, and your consent where required.

5. Data Sharing

We share data with Stripe (payment processing) and infrastructure providers under appropriate data processing agreements. We do not sell your data.

6. Cookies

We use essential cookies for authentication and analytics cookies (PostHog) to improve the service. You can manage cookie preferences via the consent banner.

7. Your Rights

Under UK GDPR you have the right to access, correct, delete, or port your data. Contact privacy@gera.services to exercise these rights.

8. Retention

We retain account data for as long as your account is active and for up to 7 years after closure for legal and tax purposes.

9. Contact

Privacy enquiries: privacy@gera.services